Random to say the least, but I found myself reading all of it just in case I missed something. Lots to mull over in Kathy Sierra’s post. It includes a personal view from Josh Clark about the importance of mystery (which has a wonderful quote by Robert Rauschenberg that I now have printed out next to my computer screen).
There’s a critical look at 404 error pages (I can see myself coming back to this one).
Also, a brief clip of Kathy at SXSW presenting on the best way to approach the user help button (what she calls the “WTF!” button).
All interesting stuff…
Posted on Wednesday 21 March 2007.